Cancel Policy

At Homyoon, we understand that sometimes you may need to change or cancel your order. This Cancellation Policy explains the conditions and process for requesting an order cancellation.

Order Cancellation Requests

Customers may request to cancel their order within 24 hours of placing the order.

To request a cancellation, please contact our customer support team as soon as possible with your order number and cancellation request.

Once an order has been processed, packed, or shipped, we may not be able to cancel the order.

How to Request an Order Cancellation

To submit a cancellation request, please contact us:

Email: support@homyoon.store

Please include the following information:

Full name

Order number

Email address used during checkout

Reason for cancellation

Our team will review your request and confirm whether the cancellation can be completed.

Cancellation After Order Processing

Once your order has entered the fulfillment or shipping process, it cannot be canceled.

If your order has already been shipped, you may wait until delivery and request a return according to our Return & Refund Policy.

Refunds for Approved Cancellations

If your cancellation request is approved, a refund will be issued to your original payment method.

Please note:

Refund processing times may vary depending on your bank or payment provider.

It may take several business days for the refund to appear in your account.

Order Changes

If you need to make changes to your order, such as:

Shipping address

Product selection

Quantity changes

Please contact us within 24 hours of placing your order. We will do our best to assist you before your order enters processing.

Contact Us

If you have any questions about order cancellations, please contact our customer support team:

Homyoon
Email: support@homyoon.store
Phone: +1 (352) 642-4699

Customer Service Hours:
Monday – Saturday: 9:00 AM – 6:00 PM (EST)
Closed: Public Holidays